Merchant support

Support

RestockCue support is handled by email so setup details are easy to inspect.

Contact

Email support: [email protected]. Include your Shopify store domain, theme name, product URL, and the affected variant.

Before contacting support

Run a fresh sync, confirm the variant is tracked in Shopify inventory, and check that the RestockCue block is on the product template.

Response time

Support is asynchronous and written-first. Typical issues are reviewed within 2 business days.